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MRKT 486

Customer Relationship Management

Oregon State University 4 credits MRKT

Course Description

An integration of people, process and technology. Emphasizes how individuals and companies can gain the return on investment that they expect through technology implementation, service and business process mapping, employee training, customer relationship, customer life time value, technology solutions that track customer data and employee performance.

Code
MRKT 486
Credits
4
Subject
MRKT

Programs That Include This Course

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