University at Buffalo 3 credits Social Work
This course is designed to provide students with practical and theoretical knowledge and skills for addressing and resolving conflict through the use of mediation and negotiation strategies and tactics. Students will explore the ways in which power operates in a variety of approaches, theories, and perspectives, including conflict theories and styles, strategies for empowering relevant parties in managing conflict through negotiation, and techniques and frameworks for third party intervention. Students also will critically analyze methods of conflict management integrating concepts of human rights, trauma, and restorative practice within various contexts.
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