Pennsylvania State University 3-6 credits RPTM
The purpose of the Guest Activities Practicum is to provide students with hands-on exposure to the guest experiences industry within commercial recreation settings. Students interact with faculty, other students and professionals from industry in the collaboration and sharing of ideas. The course is designed to increase students' understanding and appreciation of the guest experience, the issues related to delivering recreation services in commercial recreation settings, principles of tourism, management strategies, and the factors affecting guest services. The course format is one that focuses on problem solving, encourages a high level of interaction among participating students, faculty, industry partners, and gives participants an opportunity to actively engage with customers. The course includes an embedded travel component in which students and faculty visit a guest experiences focused commercial recreation such as a resort or cruise ship and then work with industry. partners on a designated project with student recommendations that might be implemented on site. The course includes course fees for travel.
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