Capella University 6 credits PM
Students develop an understanding of project communication and stakeholder management knowledge areas. Students analyze the processes, tools, and techniques used to manage project communications and stakeholders across project management process groups and emphasize executive project sponsorship as a strategic tool for project success. Students also acquire skills in strategic business management and leadership: customer relationship and satisfaction, operational functions, conflict management, negotiation, listening, problem solving, and team building. Prerequisite(s): PM4000 or PM4010.
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