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MKTG 421

Sales Management

University of Delaware 3 credits MKTG

Course Description

Examine the elements of an effective sales force as a key component of the organization’s total marketing effort. Extend student’s understanding of marketing’s reach and potential impact in achieving its overarching goals. Objectives include understanding the sales process, the relationship between sales and marketing, sales force structure, customer relationship management (CRM), uses of technology to improve sales force effectiveness, and issues in recruiting, selecting, training, motivating, compensating and retaining salespeople. Prerequisite: MGMT 309 and MKTG 305 or ENTR 452 .

Code
MKTG 421
Credits
3
Subject
MKTG

Programs That Include This Course

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