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MKT 305

Consumer Behavior

Strayer University 4.5 credits Marketing

Course Description

Presents the processes for performing the analysis of customer behavior in order to develop effective marketing strategy. Examines the principles of individual, group and social dynamics influencing consumer behavior. Reviews the consumer decision-making process and marketing approaches that can be used to improve consumer sales performance and customer satisfaction. This course also introduces the impact and influence of social and digital media on consumption choices.

Code
MKT 305
Credits
4.5
Subject
Marketing

Programs That Include This Course

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