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MBA 509

Continuous Quality Improvement

Stony Brook University 3 credits MBA

Course Description

This course provides students with understanding of concepts of TQM and quality improvement methods to attain world-class performance in business operations. Topics include policy deployment, process improvement methodology, daily work management, quality story methodology, six sigma, poka-yoke, ISO, Deming and Baldridge Awards criteria. 3 credits Grading Letter graded (A, A-, B+, etc.)

Code
MBA 509
Credits
3
Subject
MBA

Programs That Include This Course

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