University of Houston 4 credits GHL
Formerly HRMA 4340. Prerequisite: GHL 3348 (formerly HRMA 3348). Description This course will provide a deep dive into hotel departmental responsibilities, operating policies, and procedures. The learning process will include interactive lectures, group discussions, research, and guest lecturers. Following a rotating schedule, students will shadow management and work within a hotel to reinforce concepts. The course will focus on the responsibilities of the Front Office Manager, Executive Committee, General Manager, and Owner.
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