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DES 3566

Service Design

Temple University 3 credits DES

Course Description

Focusing on the strategic and practical aspects of designing services that meet user needs and deliver memorable experiences, this service design course introduces the principles and methodologies that underpin effective service delivery. Students will learn to map out service ecosystems, understand customer journeys, and design touchpoints that enhance user interaction with services. Emphasizing a multidisciplinary approach, the course covers techniques for ideating, prototyping, and testing services, integrating insights from fields like UX/UI design, business strategy, and psychology to create cohesive and user-centric service solutions.

Code
DES 3566
Credits
3
Subject
DES

Programs That Include This Course

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