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CSFRST 3910

Customer Experience Management

The Ohio State University 3 credits Consumer Sciences: Fashion and Retail Studies

Course Description

Provides students with an intellectual and hands-on understanding of the key consumer service management and consumer satisfaction theories and practices that are relevant in service sectors. Cross-list in CSHspMg and CSCFFS.

Code
CSFRST 3910
Credits
3
Subject
Consumer Sciences: Fashion and Retail Studies

Programs That Include This Course

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