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CSCFFS 3910

Customer Experience Management

The Ohio State University 3 credits Consumer Sciences: Consumer & Family Financial Services

Course Description

Provides students with an intellectual and hands-on understanding of the key consumer service management and consumer satisfaction theories and practices that are relevant in service sectors. Cross-listed with CSHspMg and CSFRSt.

Code
CSCFFS 3910
Credits
3
Subject
Consumer Sciences: Consumer & Family Financial Services

Programs That Include This Course

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