Colorado State University Global 3 credits CSC
This course focuses on the fundamentals of building intelligent bots, covering their role in customer engagement and business processes. Participants will explore conversational design principles for building effective bots. The course includes hands-on development skills, teaching students to create, test, and deploy intelligent bots using Azure Bot Services. Additionally, participants will implement natural language understanding and conversation flow in bot development, incorporating natural language processing for effective bot communication. The course emphasizes the use of Azure services for natural language processing in bot interactions and provides insights into enhancing bots with sentiment analysis and context-aware responses.
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