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BUSML 4212

Customer Relationship Management

The Ohio State University 1.5 credit Business Administration: Marketing & Logistics

Course Description

Examines the theories of methods used to identify profitable customers, understand their needs and wants, and how to build a bond with them by developing customer-centric products and services directed toward providing customer value. Prereq: 4201 (750), 4202 (758), and BusMHR 2292 (BusAdm 499.01), or equiv.

Code
BUSML 4212
Credits
1.5
Subject
Business Administration: Marketing & Logistics

Programs That Include This Course

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