Virtual Team Management

Course Description

Henry Ford is credited with saying: "Coming together is a beginning. Keeping together is progress. Working together is success." Teamwork plays a critical role in organizational success. Teamwork is important in organizations because it offers employees opportunities to collaborate with each other and thus improve their communication, social support, respect, trust and working relations. In addition, teamwork brings together diverse employees; consequently, stereotypes about diverse groups are replaced with realities. Collaborating on various projects enables employees to share responsibilities; every employee has a role that suits their expertise. Since 2020 the world has seen an unprecedented growth in distributed employees as a consequence of COVID-19. Distributed workforces use a variety of telecommunication networks and tools to establish connectivity as well as provide organizational policies and procedures, email and interactive meetings. Distributed teams encompass organizations that (1) offer flexible work arrangements and whose employees work out of home offices rather than on site and (2) have employees who are geographically distant. Employers have acknowledged that managing distributed employees is different than managing employees on site, noting it is difficult to keep employees engaged and connected. This course will provide an overview of managing virtual teams, including managing global teams. We will address conflict management, performance issues, knowledge sharing and data analytics for virtual teams.

Code

BUS562

Credits

3

Subject

Business

Programs That Include This Course

• Graduate Certificate Graduate Certificate in Distributed Workforce Management
• Master's Master of Business Administration
• Master's Master of Science in Health Sciences
• Master's Master of Science in Human Resource Management with an Emphasis in Diversity and Technology