Excelsior University 3 credits Business
Leaders and managers need to know the potential causes and how to sustain control of interruptions. This course examines the planning process in organizations to continually confront the unlikelihood of a disaster occurring and causing an unexpected interruption of normal operations. Specifically, it provides an overview of the key elements and strategies for implementing a crisis management program within an organization. Undertaking a business function analysis approach, the students will be able to define anticipated consequences when normal organizational operations disrupt and develop a recovery plan built around desired outcomes.
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